When you add files/URLs to the Carousel deck or to the Sidebar integrations, it is important to make sure that it is connected successfully. If not, it will result in participants not being able to view the file and will show as refuse to connect. The embed compatibility check, now lets you check if you have successfully added the item or not.
Test Your Webpage
Go to sponsor.brella.io
Navigate to the carousel deck and/or sidebar integrations
Click on '+' icon
Select web page as a type, and enter the link
Save
Check from the preview
Carousel deck - preview on the top right corner
Sidebar integrations - preview tab next to '+' icon
If you can see the page, amazing! Then you can continue with adding the next items to your booth!
If you see a grey icon/page with an error, such as "refused to connect" or "unable to connect," then it's likely that the website administrator has enabled a security measure to avoid embedding
Options
If the item is non-embeddable, you have a couple of options to display them at the booth:
Iframely - use this online tool that allows you to convert simple links into embedded link.
Description - use the description placeholder within the virtual booth to add your links.
Other - add other materials that can easily be embedded in your booth.