Give attendees files to download from your booth: brochures, price lists or slides. A download is either a file you upload (PDF or image, up to 5 MB) or a link to a file hosted elsewhere. This article is for the sponsor admin.
Before you start
You need sponsor admin access to the booth. See Access your booth in the admin panel.
Uploads are limited to PDF, JPG, PNG, GIF and SVG files up to 5 MB. For other formats, such as PPTX or DOCX, host the file elsewhere and add it as a link.
Attendees see the Downloads section only when the booth has at least one download that is switched on.
Where to find it
Booths > your booth > Downloads in the admin panel.
Add a download
Open Booths and select your booth.
Open the Downloads tab.
Select Add new. The Add new downloadable dialog opens.
Enter a Title (up to 25 characters) and a Description (up to 100 characters).
In Select a file, keep Insert file URL (the default) or choose Upload a file.
For a link, enter the file address in the field. For an upload, drop the file in Click or drag file to upload or select the area to browse.
Select Create. Brella shows "Download created successfully".
The new download is switched on and goes to the end of the list. Attendees see it the next time they open your booth.
Edit, reorder, hide or delete a download
Select a row to expand it. Change the fields and select Save changes. Brella shows "Download updated successfully". Select Cancel to close the row.
Drag a row by its handle to change the order. The handle is disabled while the row is expanded. The order saves at once with "Download order updated".
Use the switch at the start of a row to hide the download from attendees without deleting it. Brella shows "Download disabled" or "Download enabled".
To delete a download, expand the row and select Delete, then Confirm. The dialog reads "You are about to delete a Download" and the deletion can't be undone.
Settings
Field | What it does | Limits |
Title | Name of the file in the booth | Required, up to 25 characters |
Description | Text under the title | Required, up to 100 characters. "Maximum 100 characters. The description will be adjusted dynamically to match the user screen sizes, which may result in truncation of text." |
Select a file | Insert file URL or Upload a file | One per download |
File URL | Address of the hosted file |
|
Uploaded file | The file attendees download | PDF, JPG, PNG, GIF or SVG, up to 5 MB. "Uploading a new file will replace the existing file" |
Switch | Shows or hides the download in the booth | On for new downloads |
What attendees see
A section named after your Downloads tab name (default Downloads) with the count, for example "Downloads (4)". You rename and reorder the booth sections under Edit Details > Tab Customization.
Each download shows a file icon based on the file extension, the title, the description and a download button.
Selecting the row or the button opens the file outside the booth: in the device browser on the mobile app, in a new browser tab on the web app. For uploads this is the stored file; for links it is the address you entered.
The section lists up to 10 downloads. With more, a Show all link opens the full list.
Downloads that are switched off are not shown. When no download is on, the section is hidden.
In Tab Customization, the Downloads row has a striped background and the tooltip "Not visible to attendees — no content added yet" only while the booth has no downloads at all. Downloads that are switched off count as content there.
Limits
Title: 25 characters. Description: 100 characters. The form rejects longer text: "Title can't be longer than 25 characters", "Description can't be longer than 100 characters".
Uploads: PDF, JPG, PNG, GIF or SVG, up to 5 MB.
A file URL must use
httporhttps.No limit on the number of downloads per booth.
Downloads are not counted in your Traffic Analytics.
Troubleshooting
The file picker does not show my file
The picker only accepts PDF and image files. Host the file elsewhere and add it with Insert file URL.
"Couldn't create the download, please try again"
The file is over 5 MB or not a supported type, or the URL is not a valid web address. Fix the field and select Create again.
Attendees don't see the Downloads section
Every download is switched off, or the booth has none. Turn one on in the Downloads tab.