Each booth you manage has one page in the admin panel. This article is for the sponsor admin. It lists what is on the page, which tabs depend on the organizer, and what you can change compared with the organizer.
Before you start
You need sponsor admin access to the booth. See Access your booth in the admin panel.
If you are also an event admin or organization admin for the event, you see the organizer's version of the page: every tab is open and every setting is editable.
Where to find it
Booths in the admin panel. If you only manage booths, the admin panel opens on Booths after you sign in. Select your booth.
The booths list
Booths lists every booth you manage, across events, with 4 columns:
Date: the event's start date and length, for example "3 days".
Event: the event name and its status, "Live", "Upcoming" or "Ended".
Company: the booth name.
Country: the event's country.
Select a row to open the booth page.
The booth page header
The header shows the booth name and subtitle, a back arrow to the booths list, and two buttons:
Edit Details opens the "Update sponsor" drawer: company details, description and tab names. The App preview pane next to the drawer shows the booth page and the sponsor card with your changes before you save. See Set up your booth.
Edit Virtual Booth opens the "Virtual Booth" drawer with Sponsor deck (carousel) and Side bar integrations (slido, etc).
Tabs
The page opens on Overview. A tab you can't open yet is grayed out; hover over it to read why.
Tab | What it shows | When you see it |
Overview | "Total unique visitors", "Outbound meeting requests", "Meeting acceptance rate", "Total time spent in booth", and meeting, chat and visit charts | Always. "Most active visitors" only when the organizer turned on Traffic analytics for your booth |
Representatives | Your representatives with their meeting and chat numbers; Export (.csv); Remove | Always |
Products | Products shown on your booth; Add new | Always |
Downloads | Files attendees can download; Add new | Always |
Engagement | "Meetings and open chat summary" and "Who met who", each with Export (.csv); the Meet-at-booth switch when the event and your booth's category allow it | Always |
Traffic Analytics | Every visitor and what they viewed; Export Data (.csv) | Grayed out until the organizer turns on Traffic analytics for your booth. Tooltip: "To see your booth's traffic analytics, reach out to the event organizer." |
Scans | Outbound scans, Inbound scans, Scan questions | Hidden when the event does not use lead scanning. Grayed out until the organizer turns on Lead scanning for your booth. Tooltip: "To see your scan details, reach out to the event organizer." |
Sessions | "Sponsored session engagement": who bookmarked or RSVP'd to the sessions you sponsor | Hidden when you sponsor no sessions. Grayed out until the organizer turns on Show leads. Tooltip: "This data is visible when the event organizer has assigned your company to sponsor one or more sessions and has enabled this feature." |
Exports from Traffic Analytics, Scans and Sessions are emailed to you: "Your CSV export will be delivered by email shortly". Exports from Representatives and Engagement download at once.
Warning: Remove on the Representatives tab asks "Are you sure you want to remove this representative?". Removing a representative also removes the scans they made from your Scans tab. Only the organizer can add a representative back.
What you can change, compared with the organizer
Action | Sponsor admin | Organizer |
Edit company name, subtitle, logo, cover image, CTA text, booth details, description | Yes | Yes |
Rename and reorder the booth sections (Tab Customization) | Yes | Yes |
Add, edit and delete carousel slides and side bar integrations | Yes | Yes |
Add, edit and delete products and downloads | Yes | Yes |
Remove a representative | Yes | Yes |
Add representatives | No. Representatives are linked by the organizer or automatically | Yes |
Turn Meet-at-booth on or off | Yes, on Engagement, when the event and your category allow it | Yes |
Change the Category | No | Yes |
Booth Control: Traffic analytics, Automatic linking, Lead scanning, Enable chat | No | Yes |
Sponsored Session Data: Show leads | No | Yes |
Networking Rules: Limit accepted meetings, Maximum accepted meetings | No | Yes |
Location, Matchmaking tags, Custom fields | No | Yes |
Open other pages of the event (schedule, people, other sponsors) | No | Yes |
Manage admins, organization settings, API keys | No | Depends on their role |
In the "Update sponsor" drawer, the organizer sees the banner "Settings marked Admin only are hidden from sponsor admins". Sections tagged "Admin Only" are not shown to you.
What attendees see
Attendees open your booth from the event's Sponsors page (or the name your organizer gave it) in the mobile app and the web app. They see the details and media you edit here. Analytics, scans and exports are never shown to attendees.
Limits
You can't open the event itself in the admin panel. Only your booth pages are available.
To turn booth chat on or off, or to add a representative, ask the organizer.