As a sponsor admin, you can edit your name, job title, company and photo, change your sign-in email, choose date and time formats, log out and delete your account. Select your avatar in the top-right corner of the admin panel to open these settings.
Before you start
The settings apply to the account you are signed in with. See Access your booth in the admin panel.
Warning: deleting your account can't be undone.
Where to find it
Select your avatar in the top bar. It is on Booths and on every booth page. The Account window opens over the page you are on. It has 4 tabs: Profile, Email, Date & time and Log out & delete. Close the window to go back to the page you were on.
Edit your profile
Open the Profile tab.
Edit First name, Last name, Job title and Company / Organization. All 4 fields are required.
Select Save changes.
The admin panel shows Profile saved. The organizer sees your name in their list of sponsor admins.
To add or change your photo, select Upload photo and choose an image file under 5 MB. In Crop photo, position the image, select Save and then Save changes. To remove your photo, select Remove and then Save changes.
Change your sign-in email
You confirm the change with 2 codes: one sent to your current address and one sent to the new address.
Open the Email tab and select Change email. Brella emails a 6-character code to your current address.
Enter the code and select Verify.
Enter the address in New email and select Send code.
Enter the code sent to the new address and select Verify.
The admin panel shows Email changed to followed by your new address. Both code emails have the subject Please verify your account. Each code expires after 20 minutes.
What changes:
You sign in at manager.brella.io with the new address. Your booths stay in Booths, because booth access belongs to your account, not to the address.
The organizer's list of sponsor admins still shows the address they invited.
An invitation link sent to your old address still works. Open the link and sign in with the new address.
When an organizer who already added you gives you another booth, the email goes to your new address.
Other browsers and devices signed in to this account are signed out.
If you entered the wrong address, select Use a different email or get a new code at the last step. The process starts again with a new code to your current address.
Choose date and time formats
Open the Date & time tab and choose a format. It saves when you select it.
Time format: 24h or 12h. The default is 12h.
Date format: DD.MM.YYYY or MM.DD.YYYY. The default is DD.MM.YYYY.
Most pages that use these formats are organizer pages. On booth pages, only Start Time and End Time on the Traffic Analytics tab follow your time format.
Log out
Open the Log out & delete tab and select Log out. This signs you out of the admin panel in this browser.
Log out before you open an invitation link meant for a different account. The booth is added to the account that is signed in when you accept the invitation.
Delete your account
Open the Log out & delete tab.
Select Delete account.
In Delete your account?, select Delete account.
Brella deletes the account and the sign-in page opens.
You lose access to every booth the account manages. The organizer no longer sees you in their list of sponsor admins.
To manage a booth again, ask the organizer to invite you again.
Deleting the account also deletes any event registrations, meetings it requested or received, chat messages and posts that belong to it. It is removed from its other meetings.
If the account is not deleted, the admin panel shows an error and you stay signed in. Contact Brella support to delete the account.
Troubleshooting
The provided code is wrong or it has expired.
The code is wrong, older than 20 minutes or replaced by a newer code. Enter the code from the latest email. At the first step, select Send a new code to get a new one.
If the message appears when you select Send code for the new address, more than 20 minutes passed since you verified your current address. The window goes back to the first step and sends a new code to your current address.
Too many attempts. Try again in an hour.
You requested or entered too many codes within one hour. Wait an hour and start again.
The change fails at the last step
The new address is already in use. Select Start over and choose a different address.
Image must be an image file under 5 MB
The file is not an image or is larger than 5 MB. Choose a smaller image file.